Privacy Policy

This privacy policy sets out how Wood Communications Ltd. uses and protects information that you provide when you use this website.
Wood Communications is committed to ensuring that your privacy is protected because we know that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site.

What we collect

We may collect the following information:

Name
Job Title
Contact information including email address
IP address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers
For a list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather
All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times.

Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, we may use your data for the following purposes:

  • Providing and managing your Account
  • Providing and managing your access to Our Site
  • Personalising and tailoring your experience on Our Site
  • Supplying Our products and services to you (please note that We require your personal data in order to enter into a contract with you)
  • Personalising and tailoring Our products and services for you
  • Replying to emails from you
  • Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by emailing sales@woodcomm.ie)

 

Market research

Analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience;
With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email or telephone or text message or post with information, news and offers on Our products and services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

Who we share your data with

We may sometimes contract with third parties to supply products and services to you on our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.

In certain circumstances, we may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

In addition to your rights under the GDPR, when you submit personal data via our Site, you may be given options to restrict our use of your data. In particular, we aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account).

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@woodcomm.ie

Your Right to Withhold Information

You may access certain areas of our Site without providing any data at all. (However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data).

(You may restrict Our use of Cookies. For more information, see section our Cookie Policy).

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the below address. We will promptly correct any information found to be incorrect.

Our contact details are: Website Administrator, Wood Communications Ltd,Unit L7, Ballymount Industrial Estate, Ballymount, Dublin 12, D12 FV07. Email: sales@woodcomm.ie Telephone: 00 353 1 426 4000

List of cookies we collect
The table below lists the cookies we collect, they help us with the website funcionality.
Google Analytics, Adwords, WordPress + Woocommerce + online catalogue, Heatmaps

# Key                                                        Domain
_gat                                                           .woodcomm.ie
_ga                                                             .woodcomm.ie
_gid                                                           .woodcomm.ie
_tcSessInfo                                           woodcomm.ie
yith_ywraq_session_                       woodcomm.ie
wp_woocommerce_session_      woodcomm.ie
PRLST                                                     cdn.truconversion.com
SPSI                                                          cdn.truconversion.com
UTGv2                                                    cdn.truconversion.com

Our heatmap is set to anonymise IP addresses to comply with the GDPR.

Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.